Questions & Answers

What is the setup fee in your pricelist?

The setup fee includes setting up every project, preparing the files with the different sizes and creating a download link. 
It also includes a backup of the files on our servers.

 Can we get the photos with a different background instead of white?

Yes. We can shoot the jewelry on a different background like paper or fabric or you will get the photos with the backround on a separate layer so it can be changed later to a different color or anything else.

 What is your turnaround time?

The turnaround time depends on the amount of items and the quality, but usually it is 3 or 4 business days or less for up to 150 photos. 

 Will I get TIFF or JPEG files?

You will get both. A JPEG file with the size you need for your website and a high resolution TIFF file for print with 300dpi.

 Can I mail you my products?

Yes. The products will be returend to you by USPS, FedEx or UPS. You can include a shipping label or the shipping will be included in the invoice.

 Why are your rates so much lower than other photographers in New York?

Our studio is optimized for jewelry photography where we have different sets including custom made equipment. Almost all of our work is jewelry where we have done over 150.000 photos.